Account suspended

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    WB Gamer

    Same thing happened to me. Must be a bug. Please unlock mine as well. Just bought 19.99 worth of gems and got the Account Suspended message. Account ID: 5c11fe030313630d1eb9-fa08

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    WB Gamer

    I am in the same boat. My son was playing for about a month. He wanted to purchase the Subzero package so I went ahead and approved that (parental controls on), all of the sudden the “Account Suspended” message pop up on his screen. WB Games, we need help... it is not good for your customers to be having this experience in Christmas Eve ! Account ID: 5bf08611f29358c0451d57dd

     

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    WB Gamer

    This happened to my son’s account as well.  He purchased a 19.99 growth pack and suddenly was locked out of the game saying his account has been suspended.  The purchase seems to have gone through though.  Please unlock his account.  Account Id: 5b-ba9d598913652fd0c9d775

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    WB Gamer

    My son had the same issue. His account id was 5c1322bcdeab4629e80c7115. He has since deleted the game off of his phone and downloaded it again so I'm not sure what happens now since he has a new account? Just want to know how I can get a refund of the $19.99???

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    WB Gamer

    We did the same thing, deleted it and down loaded it again. His progress didn’t save and we didn’t get the $19.99 back. iTunes can’t do anything bc it’s an in app purchase and refer you back to the game! Annoying!

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    WB Gamer

    This is rediculous I have sent over 10 emails the last 4 days trying to get my account back from suspension I’m sorry for all your issues WB FIX YOUR PROBLEM NOW!!!!! My account number is
    5c1f7ffb2dc-c00183577b431

    Get it fixed

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    WB Gamer

    I have just experienced the same problem, i attempted to purchase 20 dollars worth of gems legitimately and it said purchase failed and now my account it suspended. I just recently began grinding this game and things like this make it very unenjoyable. Please WB reinstate my account. Account # 58b0d238f293586458-ca86c0

    Please, i enjoyed both injustice mobile games but things like locking me out of my account make me question if all the time i put into the game was worth it. Please fix.

    Sincerely, a concerned customer

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    WB Gamer

    Happened to me to on my son acct and ipad

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