I did not receive my purchase in DC Legends

If you made an in-app purchase, but do not see its contents apply to your DC Legends profile, then please take note of the following.

• If your purchase does not immediately appear, close and reopen the DC Legends app. The items from your purchase should apply to your balances upon loading back into your profile. 
• If your purchase was successful, then you will receive a receipt from iTunes (iOS) or Google (Android) sent to the email address associated with your platform's app store account. 
• There may be a general delay between making the purchase in question, and when the contents apply to your balance or inventory. Please ensure you have a strong WiFi or cellular connection when making purchases. 

If you still have not received your purchase, then please contact Customer Support by submitting a ticket within the game settings. Please include the following information in your help request:

• A screenshot of your purchase receipt, with the following details visible:
  • Name of item purchased
  • Price of item purchased
  • Date of purchase
  • The order/transaction ID
• Your DC Legends profile's display name.